Ebox vs Telus at a glance
In one sentence: Ebox costs $35–55 less per month than Telus, has no contract, and includes equipment free — but Telus's PureFibre network delivers symmetrical upload speeds and more consistent performance in BC and Alberta.
| Feature | Ebox | Telus | Winner |
|---|---|---|---|
| Monthly price (500 Mbps) | ~$55/mo | ~$90–100/mo | Ebox |
| Monthly price (1 Gbps) | ~$65/mo | ~$105–115/mo | Ebox |
| Contract required | No contract | 24-month promo terms | Ebox |
| Equipment | Included free | Varies by plan | Ebox |
| Network type | Cable (DOCSIS 3.1) | PureFibre FTTH | Telus |
| Upload speeds | Asymmetric | Symmetrical (fibre) | Telus |
| New customer saving | Up to $25 with OR181 | Promo varies | Ebox |
| Cancellation fee | $0 | Early termination fees apply | Ebox |
| Support | Chat / email | 24/7 phone + in-store | Telus |
| Bundled services | Internet only | TV, mobile, home phone | Telus |
Prices approximate as of . Check each provider's website for current plans at your address.
Pricing — Ebox saves you $35–55 every month
Telus internet plans start around $85–90/month for 500 Mbps, with promotional pricing that often expires after 12–24 months. Ebox offers comparable download speeds for ~$55/month — no promotional gimmick, no price hike after year one.
Over a year, that pricing gap saves you $360–540. Over two years — a typical Telus contract term — you save $720–1,080 by choosing Ebox.
Add the current Ebox $25 on your first month : a $25 off your first month (on 500 Mbps or 1 Gbps plans) plus a $25 referral credit using code OR181.
Switching from Telus ($95/mo, 24-month term) to Ebox ($55/mo, no contract) saves $480 per year. With the June $535 total — vs $1,140 with Telus.
Network: PureFibre vs Cable
This is where Telus has a genuine technical advantage. Telus's PureFibre network is fibre-to-the-home (FTTH) in most of its BC and Alberta service areas. This delivers symmetrical upload and download speeds — meaning your 1 Gbps plan gives you 1 Gbps both ways.
Ebox primarily uses cable infrastructure (Videotron's network in Quebec, cable in BC). Cable internet is asymmetric — upload speeds are typically 10–30% of download speeds. For typical household use — streaming, browsing, video calls — this makes no noticeable difference. For content creators uploading large video files or running home servers, Telus's symmetrical fibre is meaningfully better.
For download speeds and everyday reliability, both providers are equivalent at equivalent tiers. The fibre vs cable distinction matters primarily for power users.
Ebox’s referral code OR181 gives new customers $25 off their first month on any plan — no contract, equipment included free.
Who should choose Ebox vs Telus?
Choose Ebox if you..
- Want to save $35–55 per month
- Won't sign a 24-month contract
- Don't need symmetrical upload speeds
- Don't need bundled TV or mobile
- Want the $25
- Prefer self-serve setup
Choose Telus if you..
- Need symmetrical upload speeds (fibre)
- Want TV, mobile, and internet bundled
- Require 24/7 phone or in-store support
- Upload large files regularly