Ebox vs Videotron at a glance
In one sentence: Ebox operates on Videotron's own cable network in Quebec but charges $25-30 less per month with no contract, no equipment rental fees, and a $25 first-month discount available via referral code OR181.
| Feature | Ebox | Videotron | Winner |
|---|---|---|---|
| Monthly price (basic) | ~$45/mo | ~$75/mo | Ebox |
| Monthly price (500 Mbps) | ~$55/mo | ~$85/mo | Ebox |
| Contract required | No contract | 1-2 year contract | Ebox |
| Equipment | Included free | Rental fees ($10-15/mo) | Ebox |
| New customer discount | $25 off first month · OR181 | Promo varies | Ebox |
| Max speed available | Up to 1 Gbps | Up to 1.5 Gbps | Videotron |
| Network infrastructure | Cable (Videotron network) | Own cable network | Tie |
| Cancellation fee | $0 | Up to $400+ | Ebox |
| Support | Chat / email | Phone / chat / in-store | Videotron |
| Physical stores | Online only | Yes | Videotron |
Prices approximate as of . Check each provider's website for current plans.
Pricing — Ebox saves you $25-40 per month
The biggest difference between Ebox and Videotron is the monthly cost. Ebox's basic plan runs $40-50/month, while Videotron's comparable plan starts at $70-80/month. Over a year, that is a difference of $300-480 in your pocket.
The pricing gap widens when you factor in Videotron's equipment rental fees ($10-15/month extra) and the fact that most Videotron plans require a contract. Ebox includes equipment at no extra charge.
New Ebox customers can save an additional $25 on their first month using Ebox referral code OR181 at checkout on ebox.ca. See our full Ebox review after 6+ months for real-world experience on pricing and reliability.
Switching from Videotron ($85/mo + $12 equipment) to Ebox ($55/mo, equipment included) saves $504 per year. With referral code OR181, your first month is just $30.
Contracts — Ebox offers complete flexibility
Videotron requires a 1-2 year contract on most internet plans. Early cancellation can cost $200-400+ depending on how many months remain. This locks you in even if you move, find a better deal, or simply want to switch.
Ebox has no contract requirement. You pay month to month and can cancel anytime with no penalty. After being locked into contracts with Bell and Videotron for years, this flexibility was the primary reason I switched to Ebox.
Speed and reliability — same network, lower price
Ebox uses Videotron's cable network in Quebec — Ebox is a reseller that operates directly on Videotron's own cable infrastructure. This means the physical network delivering your internet is the same; the difference is who you pay and how much. The "ebox videotron cable network quebec" relationship is well-documented: same cable lines, same data centres, same speeds — just a lower bill and no contract.
If you have seen searches like "ebox cable internet videotron network quebec," this is what they are referring to. Ebox customers in Quebec are technically using the Videotron cable network through a wholesale arrangement, which is how Ebox can offer lower pricing without building their own infrastructure.
In my 6+ months on Ebox's plan, speeds have consistently matched what was advertised. I have had two brief outages, both resolved within hours. This is comparable to or better than my previous experience with major providers.
The one area where Videotron has an edge is top-tier speed. Videotron offers plans up to 1.5 Gbps, while Ebox's fastest plan currently tops out around 1 Gbps. For the vast majority of households, this difference is irrelevant — but if you need the absolute highest speeds, Videotron has that option.
Who should choose Ebox vs Videotron?
Choose Ebox if you..
- Want to save $30-40 per month
- Refuse to sign a 1-2 year contract
- Want equipment included for free
- Are comfortable with online-only support
- Want to try a provider risk-free
- Need reliable internet, not max speed
Choose Videotron if you..
- Need speeds above 1 Gbps
- Want in-store and phone support
- Bundle TV + phone + internet
- Prefer a single large provider
How to switch from Videotron to Ebox
Switching is straightforward and Ebox handles most of the work:
Step 1: Go to ebox.ca and choose your internet plan.
Step 2: Enter referral code OR181 in the promo field at checkout for $25 off your first month.
Step 3: Ebox ships your equipment in 3-5 business days. Self-serve setup takes about 20 minutes.
Step 4: Once Ebox is active, cancel your Videotron plan. If your Videotron contract has ended, there are no cancellation fees.
Check your Videotron contract end date before switching. If you are still under contract, waiting until it expires avoids cancellation fees. Ebox has no contract, so you can sign up whenever you are ready.
Referral disclosure: Code OR181 is a personal referral code. You pay nothing extra.