Ebox Internet Review 2026 — Is Ebox Worth It?

Why I switched to Ebox

I had been with Bell for three years. The service was fine but I was paying over $85 a month on a two-year contract I had signed mostly because the salesperson pushed hard at the time. When the contract finally ended I started comparing options and kept seeing Ebox come up in Quebec forums and Reddit threads.

The main thing that caught my attention was the lack of a contract. With Bell and Videotron you are committing to one or two years upfront. Ebox lets you pay month to month and cancel anytime without a penalty. That flexibility was enough to make me try it. For a detailed side-by-side breakdown, see our Ebox vs Videotron comparison.

I signed up using a referral code — which saved me $25 on my first month — and have been on their basic plan ever since. Six months later I have no intention of switching back.

Ebox pricing — what you actually pay

Ebox's basic plan runs around $40–50 per month depending on your location and any current promotions. That includes the modem and router — there are no equipment rental fees added on top, which is something Bell and Videotron both charge for.

The pricing is transparent. What you see on the website is what appears on your bill. There are no surprise activation fees, no installation charges, and no price increases locked into a contract.

Prices approximate as of April 2026. Check ebox.ca for current plans at your address.

Ebox internet plans and pricing in 2026

Ebox offers four main residential internet tiers in Quebec and Ontario. Exact pricing varies slightly by address, but here is what most customers see at checkout in 2026:

Prices approximate as of July 2026. Check ebox.ca and enter your address for exact current pricing.

Every plan includes the modem and Wi-Fi router at no extra charge — no equipment rental fees. There are no activation fees, no installation charges, and no annual price increases locked into a contract. This last point matters: Bell and Videotron both raise prices mid-contract, and you have no recourse until the term ends.

The 120 Mbps Standard plan is the sweet spot for most households — fast enough for multiple simultaneous 4K streams, video calls, and remote work without paying for gigabit speeds you will rarely saturate. The 1 Gbps Gigabit plan at ~$75/mo competes directly with Bell Fibe 1.5 Gbps at $110+/mo and comes without the two-year contract requirement.

All plans are eligible for the referral discount — use code OR181 at checkout on ebox.ca to take $25 off your first month regardless of which plan you choose.

Speed and reliability — six months of real use

I am on Ebox's basic plan which advertises download speeds in the range of the lower tier options. In practice I have found the speeds consistently meet what was advertised. Video calls, streaming, and working from home all run without issues.

In six months I have experienced two brief outages — both were resolved within a few hours and Ebox communicated proactively about them. That is a better track record than my three years with Bell, where outages were less communicated and sometimes lasted longer.

The modem and router Ebox ships are straightforward to set up. The setup guide they include is clear and I had the connection working within 20 minutes of the equipment arriving.

Who the basic plan works well for

The basic plan is more than sufficient for a single person or couple who work from home, stream video, and occasionally game. If you have a large household with multiple people streaming 4K simultaneously you may want to look at their higher tier plans — but for most people the basic plan is genuinely all you need.

Signing up and getting started

The signup process on ebox.ca is straightforward. You enter your address, choose a plan, and complete checkout. The referral code field appears on the checkout page — entering OR181 there applied the $25 discount immediately before I confirmed the order.

Equipment arrived within 3–4 business days by standard shipping. The activation process was self-serve — plug in the modem, follow the setup guide, and the connection was live. No technician visit required, which is another difference from Bell's installation process.

Pros and cons after six months

Final verdict — is Ebox worth switching to?

For anyone in Quebec who is tired of paying $75–95 a month for Bell or Videotron, or who resents being locked into a multi-year contract, Ebox is genuinely worth switching to. The service delivers what it promises, the pricing is honest, and the freedom to leave whenever you want without a penalty is something you do not fully appreciate until you have it.

After six months on the basic plan I have no complaints significant enough to make me consider switching. The $40–50 monthly price compared to what I was paying Bell represents a real, meaningful saving every single month.

If you are signing up for the first time, use Ebox referral code OR181 at checkout on ebox.ca. It takes $25 off your first month and costs nothing to use. Vous cherchez cette page en francais? Consultez notre page code promo Ebox.

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